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stbateman

2 Posts

5437

August 15th, 2007 00:00

Vista Locks up?

I have had my Inspiron 1501 for two weeks. Every single day the screen (out of nowhere) goes black and has a little square that has colorful lines inside of it. The box is always located in a different part of the screen each time. Once I was surfing the net. Another I was typing a word document. I wasn't doing any serious gaming or anything. I think it's Vista. I could be wrong but has anybody else had this problem?
 
It's VERY annoying!!! I am VERY disappointed!!!
 
 
 
 

mombodog

12.7K Posts

August 15th, 2007 00:00

Is it the screensaver?

C3PO5

2.7K Posts

August 15th, 2007 00:00

Hi
Upgrade to the new video driver from Dell and see if it will work !
If it does not work call Dell support and talk to them it seems the Dell is
selling a lot of the 1501 that are having problems and most of the problems
are with the video drivers !
here is the link to the new video driver !
 
Good Luck

d-fish

140 Posts

August 15th, 2007 12:00

after upgrading to the new driver, try removing the "PowerPlay" option in the ATI Catylst driver utility as well. I have heard from some that this also helps to resolve the issue.

Juan P

6 Posts

August 15th, 2007 14:00

I have the Inspiron 1501 Laptop too and I have the same issue.
 
I do a lot of things to resolve the issue and nothings work.
 
I think Dell have to do something for us.
 
Juan

Juan P

6 Posts

August 15th, 2007 16:00

yes, I installed yesterday at night, I'll test it all the day to know if work.

Anonymous

5 Practitioner

 • 

274.2K Posts

August 15th, 2007 16:00

Juan,
 
Thanks for posting. Did you update your video driver from this link yet?

ErnieBurnie

1 Message

August 15th, 2007 19:00

Same problem here with the 1501. I hope the Driver will end the trouble with black screens. :smileyhappy:

stbateman

2 Posts

August 15th, 2007 20:00

I have just installed the driver. Will update in a couple days on whether or not it worked.
 
Thanks for everyone's help/suggestions!
 
 
 

Juan P

6 Posts

August 15th, 2007 21:00

The driver is allready installed in my laptop and a few minutes ago I got same issue.
 
So it doesn't works
 
Juan

C3PO5

2.7K Posts

August 15th, 2007 22:00

Hi
Here is another link to people that have problems with the Inspiron 1501
and the video driver.
 
 
Some got it working and some did not !
I use the ATI 7.7 driver and have no problems at all !
I use it on Vista 32\64 bit on my Inspiron 1501.
Good Luck i wish you ths best !
 
 
 

C3PO5

2.7K Posts

August 16th, 2007 02:00

Hi
ATI has a new driver they released today for the video on board  ati 1150 version 7.8
it works for the Inspiron 1501 and the ati 1150 express video on board
and other drivers for the mother board just installed it with no problems .
It may work for you too!
SeeYea

Ag76

14 Posts

August 16th, 2007 02:00

My new Inspiron 1720 had the same problem as your's, and after spending quite a few hours on the phone with Dell tech support, they replaced my notebook. I was told that if the notebook is replaced during the 21 day return period, they replace it with a new one. After the return period is up, you may get a refurbished one. This is what the technician told me when I insisted that my replacement be new, not refurbished. Since you've had your's for two weeks, I'd go ahead and contact tech support if you haven't already.

Juan P

6 Posts

August 20th, 2007 23:00

O.k. I have to burn the boat, I removed all drivers and software ( Radeon, cathalisc, drivers, etc.) and configure the video adapter as standar VGA mode. then I got the video drivers only for Xpress 1150 version 7.7, because the 7.8 doesn't have the video driver alone. So I have four days working fine with my 1501, no crash, I think this is other way to try if instalation of DELL recomendations fail and you continue with the same problem.
 
 So install Dell Drivers first.

Juan P

6 Posts

August 20th, 2007 23:00

In order to get video drivers alone follow the AMD Video Drivers Link below.
 
 
Good Luck

C3PO5

2.7K Posts

August 21st, 2007 01:00

Hi Juan
Good you got it working now to make sure everything is working right
go to device manager and look to see if you have ! or ? marks by
any devices if not you are good to go!
The other driver i would install is the { {south bridge}} from the link
you have posted it is a upgrade to the one on the board !
See Yea

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