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March 23rd, 2009 09:00

factory restore on vista, won't recognize me as administrator

I am trying to do a factory restore on my Studio 1525 laptop.  When i get into the repair menu (repair, restore from older point, memory check, etc) i do not have an option for factory restore, although everything i have read said it should be there.  I am guessing that somehow the system isn't recognizing me as administrator, and won't show the option.  Is this the problem, and if so, how do i convince the machine that I am the boss?  It recognizes me as the only user and accepts my password.

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33.3K Posts

March 23rd, 2009 10:00

To do a "factory restore", you press F8 at initial boot up and it will access the Dell recovery partition.  You do not use any discs and it sounds like you are booting with the Vista Operating System DVD.

HERE is the Dell procedure on doing a restore.

6 Posts

March 23rd, 2009 11:00

either way, i do not get factory restore option.  again, i do not think it recognizes me as having administrator privileges.  normally, that would be a smart move by the OS.  but not for this.

6 Posts

March 23rd, 2009 12:00

hey, that dos command part looks like it may be the ticket.  thanks, CoolME.  i will let you know later if it works.

6 Posts

March 23rd, 2009 12:00

i would assume it would still work off the original vista disc, but i still do not get a factory restore option in the overall repair option menu.

2 Posts

March 23rd, 2009 12:00

Have a read of this... http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=298A2E89689E13C2E040A68F5B280AA4&doclang=en&cs

2 Posts

March 23rd, 2009 12:00

Are you sure you've not deleted that function of the restore utility?

6 Posts

March 24th, 2009 07:00

alas, that dos method didn't work either.  i finally just nuked the drive and reloaded from scratch.  hurry hurry windows 7.

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