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March 2nd, 2007 20:00

"Other User" login in Vista Home Premium

I powered up a new Dell XPS410, answered the initial questions and set a user name and password.

When the first login screen appeared it asks for a username and password for "Other User" and won't accept the username/password that I entered. Only the "other User" shows on the login screen. After additional cold/warm boots, the same solitary "Other User" login appears.

As a result, I can't log into this new computer.

Any suggestion as to how to correct the Vista login to this XPS 410?
Thank you.

March 3rd, 2007 02:00

At this point, since you havn't really had the chance to save anything on the system, just do a PCRestore. Now if the same thing happens again, now we have a story :smileywink:

2 Posts

March 3rd, 2007 15:00

Thank you. I did a restore as suggested. I can now gain access to the new computer.
I appreciate the assistance.
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