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January 14th, 2021 08:00

Username and password incorrect - WMS 3.1 (Connection settings)

When we saved Username and password in the connection settings on the WMS 3.1.

Theres is a error message "Username and password incorrect"  at the auto log on, when the wyse boot.

But if we retype the password on the login screen it's ok.

ThinOS 9.1 - Microsoft Remote Desktop services (Broker)

7 Posts

January 21st, 2021 08:00

 I after investicating, the problème is present when we update directly ThinOS 8.6_303 to 9.1.1131.

So we make update in 2 times :

ThinOS 8.6_303 to 9.0_040.24

And ThinOs 9.0_040.24 To 9.1.1131

Regards

1 Message

February 17th, 2021 02:00

Thank you @VDOUSSET I also had the same problem, although I was trying to login VMware horizon. The default password provided in WMS would never login in the client, it would always say bad username or password, however login would work if you type the password in on the terminal. After many hours of troubleshooting I found this post, reflashed to 8.6, then upgraded to 9.0.4024 and 9.1.1131 and the password started working again! Very frustrating issue.

3 Apprentice

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737 Posts

February 17th, 2021 05:00

As noted in some other threads, this has been investigated, acknowledged, and a fix will be introduced for WMS 3.1 in the coming weeks.

 

An issue with WMS settings that contain passwords

WYSE 3040 VNC on ThinOS 9.1 – Technicalhelp

Fix expected on 19th Feb.

February 23rd, 2021 00:00

This should be fixed in 3.1 hotfix.

3 Apprentice

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737 Posts

February 26th, 2021 06:00

WMS Hotfix 3.1.1.580, 3.1 HF1 was posted 2-25 to the support portal to fix this on-premises. 

The EU SAAS Portal was patched 2/19, and the US Saas portal will be patched 2/26.

 

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