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16 Posts
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App crash constantly
App crash constantly
Hello,
Every 30-60 minutes, the app crash when i'm connected with RDP.
I receive this error:
The application PocketCloud (process com.wise.pocketcloudfull) has stopped unexpectdely. Please try again.
Suchitha
925 Posts
0
August 5th, 2015 01:00
HI Mana, what were you doign whiel app crashes,
Are you streaming any video ?
Does it happen while you are idle on desktop or running any particular app.
what is your os? Are you on 3g or wifi?
Wyse PocketCloud Team
stephane_s
16 Posts
0
August 5th, 2015 01:00
Nothing, just idle on the desktop.
I run Android 2.2 on the phone and Windows Server 2008 R2 on the computer. I have try with 2 different phone and 3 different Windows Server but the app always crash after 30-60 minutes. And the app crash on 3G and wifi.
Are you streaming any video ?
Does it happen while you are idle on desktop or running any particular app.
what is your os? Are you on 3g or wifi?
Suchitha
925 Posts
0
August 5th, 2015 01:00
Thanks! we will look into this issue.
Wyse PocketCloud Team