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6166

July 28th, 2015 08:00

No Keyboard Auto-Activation although companion is installed

No Keyboard Auto-Activation although companion is installed

I can not get the Keyboard Auto-Activation to work although I installed the latest companion tool. I use win 7 ultimate over RDP. 
Neither local access nor public WLAN works.

What am I doing wrong?

digi

925 Posts

August 1st, 2015 23:00

Hi Digi,
On your application settings page- do you have keyboard autoactive ON?
If it is on, Then you should be seeing the keyboard whenever you try to enter data, In any text editor like notepad, or a browser url bar.

 

 


Wyse PocketCloud Team

1 Message

August 10th, 2015 03:00

keyboard auto activation

hello why keyboard activation is not available on iphone ipad? pocket cloud for windows is installed on verison 2.8.37. client installed on ipad is the last.

thanks

925 Posts

August 10th, 2015 03:00

Thank you digi for your useful findings. We are aware of the keyboard issues. We are working on this.
Thank you!

 

 



Wyse PocketCloud Team

August 10th, 2015 03:00

Hi Suchitha,
of course I have Keyboard Auto-Activation ON.
My findings so far:
opening notepad -> Keyboard Auto-Activation works.
opening internet explorer and click in URL bar -> Keyboard Auto-Activation works.
Explorer, two clicks on a file name, file name is opened for editing, -> Keyboard Auto-Activation works after an additional click on the already editable file name.
firefox 4.0 and click in URL bar -> Keyboard Auto-Activation does NOT work.
java app (jdownloader) e.g. click in settings - passwords and login - unrar/extract window -> Keyboard Auto-Activation does NOT work.
cmd window -> Keyboard Auto-Activation does NOT work.
windows Power Shell -> Keyboard Auto-Activation does NOT work.

So I have to apologize, in most cases Keyboard Auto-Activation works, but not for all.

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