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Windows companion or iPad app will recognize my google id for autodiscovery
Windows companion or iPad app will recognize my google id for autodiscovery
Every time I enter my google I'd on my iPad to try and set up auto discovery it automatically closes the app. When I try to set up the windows companion online it says my google id is invalid. Can someone please help me fix this or help me get my $15 back.
Rmontalvo1
623 Posts
0
July 30th, 2015 07:00
Check that you are entering the gmail.com domain in your username. i.e. myusername@gmail.com
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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Joenap29
2 Posts
0
July 30th, 2015 07:00
Still won't work
Thanks, I've been doing that. Now its working on my iPad but on my PC every time I try to use windows companion it says unable to connect when I enter my password. Very frustrating, anyone have any ideas?
Rmontalvo1
623 Posts
0
July 30th, 2015 08:00
There is an issue where if your username has a space i.e."Peter Brown" you need to enter the computer domain in the connection Domain field. If you are not a domain user, you need to enter your "Computer's Name" in the domain field.
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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