SpydyIOM
1 Copper

Re: Lag with Wyse 3040 with dual DP displays in portrait mod

Interested what you guys have discovered and whether a rollback worked permanently?

We have D10D Wyse Terminals running the same firmware. On delivering a Windows 10 desktop with only the VDA installed and Citrix user experience, on moving explorer windows around the latency goes through the roof and it slows down attempting to re-draw the window location. We are also dual screen - but I will test tomorrow on an individual screen to see how it behaves.

We have also had reports of latency during calls via Avaya Softphone around the same time as we updated all our Wyse devices to 8.5_017, but this could be something separate. I will test this also.

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ecull
1 Copper

Re: Lag with Wyse 3040 with dual DP displays in portrait mod

Also curious on what rollback worked (BIOS version, firmware version, packages installed and Horizon version) and if so, permanently.

Currently running the latest BIOS, firmware and packages available for Horizon. 

Have been trying to get 3040 (N10D) devices ready for deployment for two weeks straight and can not get past the performance issues. Chrome kills I/O, YouTube runs like hot garbage on any quality setting. It's a huge step back from our Tera2 clients and PCoIP that we're trying to move away from...

I've tried configuring and shaping Blast in our image but it appears to be just an issue with performance on the thin client. We've been using blast for Horizon Client sessions and RDSH sessions for about a year now with zero performance issues. There was actually a decent step up in performance in most scenarios moving from PCoIP to Blast on Horizon 7.3.1 in the rest of our environment. 

The worst part is the devices are stuck with ThinOS and we can't even try flashing ThinLinux or WES. 
Dell technically owns VMware now.. the last update was in July, I don't even understand how people are using these devices and how this hasn't been addressed...

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DukeR1337
2 Iron

Re: Lag with Wyse 3040 with dual DP displays in portrait mod

Hi all We are new to these devices and not able to make use out of 2 monitors connected with Display Port. We configured WDS accordingly but the session is only within one Screen and on the other hand we do have a screen which shows the desktop of the thin client. Is there anything special to consider like cables, RDS settings or so? Windows Server 2016 Wyse 3040 Thin OS 8.5 2x Dell Screen connected by DP WDS activated and configured for multimon and span Thanks
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MX4CC
1 Nickel

Re: Lag with Wyse 3040 with dual DP displays in portrait mod

By default, you shouldn't have to configure WMS (not WDS, figured it was a typo). Before connecting to the network or WMS, are you getting dual display locally at the 3040 device? Asking for testing validation to make sure your monitor, cable, and device port are working out of the box.
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DukeR1337
2 Iron

Re: Lag with Wyse 3040 with dual DP displays in portrait mod

Hi Sorry about the typo, I mean "WDM".

When we take a TC and attach two screens via DP we see two active screens which show the desktop of the TC BUT when we connect to RDS we only see the Windows Desktop on one screen. We did not configure anything in RDS GPOs except of "limit numbers of monitors" to Disbaled. By default the user is not able to change any settings on the TC due to "privilege level" is set to "None" and "Show Display settings" is set to "No". In the "Display" area we have "Enable Dual Monitor" - Tick "Dual Monitor Mode" - Span Mode "Main Screen" - Screen 1 "Auto detect monitors" - 1 TC Firmware = Wyse ThinOS (8.5_020)

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DukeR1337
2 Iron

Re: Lag with Wyse 3040 with dual DP displays in portrait mod

Any ideas on this? Thanks

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Rogerwilley
1 Copper

Re: Lag with Wyse 3040 with dual DP displays in portrait mod

Make sure you have full screen mode selected. It defaults to windowed for some reason and will not work with to monitors.

 

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Rogerwilley
1 Copper

Re: Lag with Wyse 3040 with dual DP displays in portrait mod

I am having a similar lag issue. Has a fix been discovered?

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