Wyse ThinOS

Last reply by 09-28-2016 Unsolved
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USB document scanner setup

USB document scanner setup

I have been trying to get this to work but I am posting here because I must be an idiot. I have a xerox DocuMate 3125 which is a twain driver scanner. I have the eval of wyse tcx installed and that seems to be working right, usb drives and a local usb printer work good. But it doesn't seem like the scanner is showing up in the os(passing through). I have installed the xerox driver and one touch software on the server.

What is the correct process for getting scanners working? Am I even going down the right path? Documentation is very vague when it comes to setting up scanners.

Server 2008 R2 shared session-VM on hyper-v
Wyse D10D and R10L clients, OS version 8.0037

Any help would be greatly appreciated
Thanks
Kevin

Replies (3)
2 Bronze
2 Bronze
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Hi there
For me ,i usually use this document scanner:
http://www.rasteredge.com/how-to/csh...age-scan-docs/
It offers a free trial for document scanning.You can have a try.

2 Bronze
2 Bronze
1435

Were you able to get the Documate 3125 working with the D10D?  I'm currently in the same boat, but in a Citrix environment.

2 Bronze
2 Bronze
1435

We recently had to troubleshoot a similar issue on our wyse thin-client environment with Scansnap scanners. The issue ended up being that we had both the TCX Server suite and the vmware agent handling the USB redirection, and this caused a  conflict. The setup that worked for us was to reinstall both, deselecting the USB redirection from the vmware agent install and selecting only the usb redirection from the TCX server suite.

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