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June 3rd, 2015 10:00

Wyse D90D7 Can't get max resolution

Exclamation Wyse D90D7 Can't get max resolution

Hi everyone.

I have been working on a new Wyse for a client. It is a D90D7 with a specified max resolution of 1900x1200 on the DVI port however, the list of available resoltuons is below this. I have updated the firmware to v9.04 B855 with no change. I can use a monitor that is running 1900x1200 on an old S0 Wyse and I still don't get the option.

I have tried to create a case using the Wyse support site but no matter what I do I get an SQL error and can't find any way to contact Wyse directly.

Any assistance would be greatly appreciated. I'm at the end of my rope.

Glenn.

623 Posts

June 3rd, 2015 10:00

Glenn,
You can contact Wyse Technical support at 1-800-800-9973 option 4.

 

 


Roger Montalvo 
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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25 Posts

June 9th, 2015 09:00

First though....Wrong type\form-factor of DVI cables there are at least 10 dofferent types ranging with all kinds of different res type and digital through-puts.

 

 

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