Error Code 2000-0723 with new driv

Question

I just added a Western Digital hard drive as a secondary drive to my machine.

I am getting the an error 2000-0723 indicating that the drive is failing.

This is a refurbished drive "new" from Amazon.
Shows no issues via Windows scan.

I have the most recent drives including the machines BIOS.

Is my new drive really failing or is this a false prompt?

I formatted the drive GBT not MBR.

Mary G · Answer

What does 'refurbished drive new' mean? Remember Amazon is a marketplace/auction like eBay. Amazon does not sell refurbished drives. Private sellers do. Maybe try formatting it back to MBR and if it still has errors, return it to the seller.

https://docs.microsoft.com/en-us/windows-server/storage/disk-management/change-a-gpt-disk-into-an-mbr-disk

Buy hard drives from reputable retail companies, not at auction.

Here's a thread about this--

https://www.dell.com/community/Inspiron-Desktops/Insprion-Error-2000-0723-after-swapping-Hard-Drive/td-p/6031064

RoHe · Answer

Always include exact PC model and version of Windows in your posts. :Idea:

Did you check the connections to the new HDD and which SATA port did you use?

What version of BIOS do you have installed? And you might try clearing BIOS. Be sure to reboot and press F2 to open BIOS setup and copy down all current settings, to be safe. Then reset BIOS to the defaults and see if that solves the problem.

Tesla1856 · Answer

Use Crystal Disk-Info or free Passmark to read it's SMART status. Buying used/refurbished drives is not a good practice ... now you know. :Smile:

XPS Desktops

Error Code 2000-0723 with new driv

Was this post helpful?