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December 27th, 2019 16:00

XPS 8700 with new SSD will not see disc drives

Installed  a Samsung 860 QVO 1TB SSD in my 2014 xps8700  i7-4790 3.6ghz Windows 7 Pro.   Cloned my Toshiba HDD and the SSD system is super fast; however, the internal HDD and external disc drives are not accessible when I boot from the SSD.  Device manager shows the disc drives and properties show that all is fine but no access.   Plug in ssd's  and dvd's work perfect.

Anyone else have this problem and are there any fixes?  

Also, I am stuck with Windows 7 pro because of  equipment software.

2 Intern

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128 Posts

December 27th, 2019 16:00

Did you clone with software or with a dedicated cloning device?

David

8 Wizard

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17K Posts

December 27th, 2019 18:00


@HWS2 wrote:

my 2014 xps8700  i7-4790 3.6ghz Windows 7 Pro.   

Also, I am stuck with Windows 7 pro because of  equipment software.


It should have worked. Maybe those drives are RAID-ed or maybe NTFS permission problems ?

Windows-7  If you can get it to work again, I suggest you stop messing with it. Treat it like an old car.

Your usage model is not sustainable. I suggest you start making other plans.

3 Posts

December 27th, 2019 20:00

Probably going to give up as the  "time is money" theorem is quickly making this a not so good project:)

3 Posts

December 27th, 2019 20:00

software I borrowed and have since uninstalled.  I can add new drive letters to the drives in disk management and sometimes see the drives but it loses the letter after a restart and access not reliable.

8 Wizard

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17K Posts

December 27th, 2019 22:00


@HWS2 wrote:

software I borrowed and have since uninstalled. 

You are staying on Windows-7 (and cloning) because of "borrowed" (using term lightly) software ?

Really ?

8 Wizard

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17K Posts

December 27th, 2019 22:00


@HWS2 wrote:

Probably going to give up as the  "time is money" theorem is quickly making this a not so good project:)


Now your talking.

Erase everything. Clean install Windows-10 64bit. If your Windows-7 was legit, so will Windows-10 be.

Partition and fresh-format those remaining disks. Install only licensed software. Should work fine. 

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