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September 17th, 2021 02:00

XPS 8940, can't install Java on Windows 10

Hi,

I'm Using a new XPS 8940 with Windows 10. I install a few software and it went well. But when I tried to install Java of Oracle there was no reaction.

I clicked on the file of Java to install it UAC opened, I choose yes to allow it .The UAC windows closed and nothing happen, no window of starting the installation process no error message ( like I never press it to install).

I tried to do it with "run it as administrator" the same result.

I downloaded the offline software and tried to install it. the same result.

I disabled the antivirus and the firewall. The same result.

Can anyone tell me what should I do? Or why it's happen?

Also there is no reaction when I try to install webex plugin.

Thanks in advanced

Meir

 

Moderator

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27.5K Posts

September 17th, 2021 04:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

9 Legend

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12.6K Posts

September 17th, 2021 04:00

This web page may help. And this guide as well. However after you downloaded the setup file did you disconnect from the Internet before running it as suggested in the last link I posted?

9 Legend

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47K Posts

September 17th, 2021 15:00

@meirbit 

You must manually download the Offline installer then Run As administrator.

Please press the blue Accept as Solution button at the bottom if this answers your question.

https://java.com/en/download/windows_manual.jsp

Windows offline_Instructions

JAVA Offline Download Link

 

What is the offline method for downloading and installing Java for a Windows computer?


This article applies to:

  • Platform(s): Windows 2008 Server, Windows 7, Windows 8, Windows Server 2012, Windows Vista, Windows XP, Windows 10
  • Java version(s): 7.0, 8.0

The procedure to install Java broadly consists of:

 

  1. Download and Install
  2. Test Installation

» Windows System Requirements


Note: Installing Java requires that you can gain administrator access to Windows on your computer.

JAVA MANUAL INSTALL.png

5 Practitioner

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2.4K Posts

September 17th, 2021 15:00

Try an alternate installer. 

Go to https://ninite.com/

Choose Java or any other applications and click on Get your Ninite

Now the installer runs though their API. 

9 Legend

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47K Posts

September 17th, 2021 15:00

@XPS_Man 

Alternate Installers from 3rd parties are NEVER Recommended.

@meirbit 

Oracle now requires offline method for downloading and installing Java for a Windows .

Note: Installing Java requires that you can gain administrator access to Windows on your computer.

You must manually download the Offline installer then Run As administrator.

Please press the blue Accept as Solution button at the bottom if this answers your question.

https://java.com/en/download/windows_manual.jsp

Windows offline_Instructions

JAVA Offline Download Link

What is the offline method for downloading and installing Java for a Windows computer?


This article applies to:

  • Platform(s): Windows 2008 Server, Windows 7, Windows 8, Windows Server 2012, Windows Vista, Windows XP, Windows 10
  • Java version(s): 7.0, 8.0

The procedure to install Java broadly consists of:

 

  1. Download and Install
  2. Test Installation

» Windows System Requirements


Note: Installing Java requires that you can gain administrator access to Windows on your computer.

JAVA MANUAL INSTALL.png

5 Practitioner

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2.4K Posts

September 17th, 2021 16:00

@speedstep 

NINITE is reputed company and many organizations use it to deploy applications. Free version only lets you install the application on their homepage. 

Plus OP has tried offline and online installers both, "Nothing happens when he runs the installer" 

@meirbit  Give NINITE a try that should fix the issue

5 Practitioner

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2.4K Posts

September 17th, 2021 16:00

@speedstep  An application working fine on your machine doesn't mean it will work fine every computer out there

and please stop Defaming a good company you know nothing about. Google Ninite and do some research, thousand of users visit Dell forum and this comment of yours would be noticed by them. 

 

Read what OP has said 

I tried to do it with "run it as administrator" the same result.

I downloaded the offline software and tried to install it. the same result.

I disabled the antivirus and the firewall. The same result.

Can anyone tell me what should I do? Or why it's happen?

Also there is no reaction when I try to install webex plugin.

9 Legend

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47K Posts

September 17th, 2021 16:00

@XPS_Man 

"Plus OP has tried offline and online installers both, "Nothing happens when he runs the installer"

@speedstep  completely disagree because I tried the current offline installer run as administrator and it works fine.

3rd party installers, drivers, files from vendors OTHER THAN the original vendor being Oracle in this case are NEVER recommended.

NINTEX is neither Microsoft or Oracle and is not authorized to distribute or otherwise install API's like Java on ANY version of windows.

Nintex installers are a Potentially Unwanted Program that installs begware and captures user PII like email addresses and other user specific information.

9 Legend

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47K Posts

September 17th, 2021 17:00

 

  An application working fine on your machine doesn't mean it will work fine every computer out there

and please stop Defaming a good company you know nothing about.

I @speedstep  disagree entirely with the assertion that I am defaming anyone or know nothing about 3rd party vs OEM or vendor installs of Java.

There is no call to be disrespectful.

"Supreme Court decision that holds that an expression of opinion or known fact cannot be the basis of a defamation action. Gertz v. Robert Welch, Inc., (1974) 418 U.S. 323, 339."

IMHO I believe that both Oracle and Microsoft would agree with me about 3rd party installers, drivers, software not certified by WHQL or Oracle.

I regularly do support for thousands of enterprise users that use oracle and java software.

My basis for my statements is based on that support.

1 Rookie

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5 Posts

September 17th, 2021 17:00

@XPS_Man  Speesteps is calling it NINTEX,I think he got it confused with something else. 

i think that's different, though I didn't find anything through a google search. though 

Just wanted to pitch in, I have used Ninite a lot when I used to work as tech support (not dell) Ninite makes it very easy to install Dozens of application in one go. I remember having a pro subscription for it. 

And  who uses Java these days ??  

 

9 Legend

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47K Posts

September 17th, 2021 18:00

@meirbit 

Webex also requires an offline installer.

Its quite large and takes several minutes to download depending on ISP.

https://www.webex.com/downloads.html/

Please click the blue Accept as Solution button below if this answers your question.

WEBEX.png

@manish9009 

Nintex is 3rd party and collects information via visits to their site.  I am not confused at all. Ninite is also a 3rd party site not authorized to distribute Microsoft or Oracle software.

Email is used for Ninite account notifications.

(They collect this first)
Ninite says they don't spam or sell email addresses
(Note how Ninite declines to say they don't give email addresses away for free to affilates)
All the apps in Ninite's directory are user-requested and useful. (again they require a user account)


Some Ninite apps are tagged with a Ninite affiliate key.
Ninite receives a commission when users upgrade those apps. So getting you to BUY things is how they make money with their "free" stuff.
After installing apps non-identifying diagnostic information (OS version, language, machine architecture, failure status of installers) is reported back to Ninite so we can improve reliability.

Most 3rd party sites use cookies and other user identifyable things via Google Analytics.

Use of Cookies may be necessary to provide certain features, and choosing to reject browser cookies may reduce the functionality of the  site or services. If you disable essential Cookies, functions that will likewise be disabled include, among other things: the ability to log in, the ability to download materials and products, the ability to use single sign on to access the partner portals. If you disable non-essential Cookies, the site and services should still operate overall, but certain content-based aspects of the services may not work properly. In addition, turning off your browser’s cookies will prevent cookies from measuring the relevance and effectiveness of our services, e-mails, and advertising.

3rd party site contains links to other websites, including those of afilliates / partners, whose information practices may be different from the site where you downloaded the "FREE" software installer. Visitors should consult those other third party websites’ privacy notices, since those websites are not covered by this Privacy Policy and may follow different procedures.

Who still uses Java?

[Mobile Applications]
[Web Servers and Applications]
Web Servers and Applications}
[Software Tools]
Embedded Systems
Web Applications
Scientific Applications
Desktop GUI Applications
Mobile Applications







Oracle Database has a Java Virtual Machine (JVM) that resides in the server. It helps Java applications running in the Oracle JVM on the server to access data present on the same system and same process. Java in the Database is recommended for applications that are data-intensive.

Using java with oracle database

Google also relys on JAVA

Google Analytics is a spyware tool that lets website owners measure how users interact with website content without consent or knowledge that this tracking is going on.

As a user navigates between web pages, Google Analytics uses the JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP cookies to "remember" what a user has done on previous pages / interactions with the website as well as track the user back to google and inform other partners and affiliates who this user is.

In my opinion GA tracking software is utterly a security and privacy risk and could be remotely exploited to compromise a system who uses remote javascripts embedded into their webpages. I strongly recommend to avoid giving your precious data to Google or anyone else. Especially free without consent.

2 Posts

September 30th, 2021 08:00

Hi,

I download the offline installer, restart with a clean boot, deactivate the antivirus and firewall, disconnected from the internet , tried to run it as administrator and I got the same result: nothing happened.

I also copied the file to drive C and try to run it from Command prompt and nothing happen...

??????

Meir

9 Legend

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47K Posts

September 30th, 2021 09:00

@meirbit 

Please click the blue Accept as Solution button below if this answers your question.

You have to REMOVE antivirus software not deactivate especially if its Mcafee.

Open admin command prompt and type

systemreset -cleanpc

This will remove all apps but leave your data intact.

Then install Java

Then reinstall your apps.

It will leave an HTML file on the desktop indicating which apps were removed.

There is no support from DELL for Java.  You must contact oracle to get support for Java.

 

FRESH START.png

 

8 Wizard

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17.1K Posts

September 30th, 2021 11:00


@meirbit wrote:

 

I download the offline installer, restart with a clean boot, deactivate the antivirus and firewall, disconnected from the internet , tried to run it as administrator and I got the same result: nothing happened.

 


That all sounds fine.

However, are you "un-blocking" the installer-file (in Properties) before executing/running ?

Do they give you checksum or MD5 to verify download before trying to use?

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