Johni depp
1 Copper

Dell M6500

Hi Hello cann please  somebody help me , i have a Dell Precision M6500  i can't instal any of 64 bit  Windows it' give me an error that isnt' compatible bot the Processor ist 64x based Processor intel core i7q720  i hzve no idee what cann i do i tried ewerything  but no success 🙄

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10 Replies
U2CAMEB4ME
4 Germanium

Re: Dell M6500

Welcome to the Dell Community  @Johni depp 

Hold down the "Windows" key then tap the "R" key.

Type msinfo32 and hit enter.

What is the "Version" ???

What is the "System Type" ???

Best regards,

U2


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Johni depp
1 Copper

Re: Dell M6500

Nov 10 at 1:00 PM
 
Hi  
System type is X86 - based Pc
BIOS version A09
SMBIOS 2.6
Service Tag <Service Tag removed>
Thanks
 
Best Regards
 
 
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U2CAMEB4ME
4 Germanium

Re: Dell M6500

@Johni depp 

Sorry I should have asked before.

What OS are you running???

W7, W8, W8.1 or W10

Regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
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Johni depp
1 Copper

Re: Dell M6500

Hi I,m running windows 7 Pro 32 bit !

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U2CAMEB4ME
4 Germanium

Re: Dell M6500

@Johni depp 

Just wanted to make sure because your first post says your trying to install 64Bit drivers???

And your System type is X86 "32Bit"

So you need W7 32Bit drivers.

Drivers for your Precision M6500:

Make sure you choose Windows 7, 32-bit as the Operating System.

https://www.dell.com/support/home/us/en/04/product-support/product/precision-m6500/drivers

Product support for Precision M6500:

http://downloads.dell.com/published/pages/precision-m6500.html

Regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
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Johni depp
1 Copper

Re: Dell M6500

That means that I can't instal a Windows 64 bit howe it' s posible  the Processor is a 64 bit based processor  than what would i changed dhe mainboard or the processor to i cann runn a windows 64 bit ??? 🙄🙄

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Highlighted
Johni depp
1 Copper

Re: Dell M6500

  • Bei Dell suport after service Tag is Module,Software,Quick Fix Engineering,WXP64SP2,Mobile Precision Workstation that should suport a wo 64 bit 
  • Regards
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U2CAMEB4ME
4 Germanium

Re: Dell M6500

@Johni depp 

The processor can run 64Bit but you are running a 32Bit Operating System.

Reinstall W7 but use 64Bit.

Then you will be able to run 64Bit drivers and programs.

Regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
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Johni depp
1 Copper

Re: Dell M6500

Hi U2 thank you for your answers i understand , but stil i can, t instal it isn't going to boot any of 64 bit windows 

Regards

Johni 

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