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May 26th, 2020 13:00

Overheating and draining battery on sleep mode

I have a new Dell XPS 7590. I set closing lid to sleep (while on battery). But when I actually close the lid, the laptop gets really hot and battery will very quickly go to zero. Is there some fix for that? The temperature of the laptop is even higher when closed and sleeping than when it is normally operating.

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25.7K Posts

May 26th, 2020 13:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

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490 Posts

May 27th, 2020 13:00

Try finding an "offender" process using SleepStudy. 

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