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Warranty expiration date is incorrect
I bought XPS15. It was delivered on 21/Sep/2018. I checked my account, and it says the warranty expiration date is 25/Jul/2019. It should be 21/Sep/2019. So I called Dell, and the staff said it is because I didn't register my laptop. I registered my laptop Nov 5th, and it hasn't been registered yet. Can you help me?
Dell-SreejithR
4 Operator
4 Operator
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3.4K Posts
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November 20th, 2018 09:00
Thank you for your message. I will be glad to assist you with this.
Is this system purchased from a retailer?
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name, email address & an image of the purchase invoice copy.
Click here to find the service tag - https://dell.to/2xXUCUW
Arindam11
1 Message
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April 20th, 2019 02:00
I am also facing a similar Issue. I purchased the Dell Laptop last week on 9th April 2019 but when I registered and check the warranty on site it shows 19th Feb 2019. I am confused. Can you check this please. Service Tag: . I do not see an option to attach the invoice copy here. Let me know and I can email all the details needed. I need to know why there is a mis-match. Regards Arindam