Unsolved
2 Posts
0
1355
XPS 13 9300. One of Fan not working
This is really frustrating. Whenever i restart my laptop. An boot error will show.
Error Code: 2000-0511
Fan: The (video Fan) failed to respond correctly.
This problem have been going since 2 days ago and FYI, i just bought this laptop on 26 July and the problem start to occur on 21 August. Not even 1 month!!
I really want an exchange.
Clarence James
2 Posts
0
August 22nd, 2020 20:00
Extra note: i'm using latest bios 1.1.0
ejn63
10 Elder
10 Elder
•
24.8K Posts
0
August 23rd, 2020 06:00
Re-run the diagnostics and record the validation code that accompanies the error -- you'll need both numbers to contact Dell support to have the fan replaced under warranty.