XPS 13 9300 stuck on dell logo after sleep

If you're working on Ubuntu what worked for me was disabling "sign of life" in the BIOS/Post Settings. Now whenever I want to restart my computer from sleep mode I simply press the power button and everything works fine.

Yup My 9300 has the same issue.

Firstly, it doesn't sleep correctly or at all.

Then when it does sleep after wake up it gets stuck on the Dell logo screen and I need to hard reset it which is a real PITA.

Dell support says to reinstall windows. Sigh. This is the 3rd issue I've had ince buying it in March and each time the only solution suggested is to reinstall Windows.

Same issue here with a brand new Dell XPS 15 9500. Reinstalling clean Windows through Dell Recovery OS didn't fix it.

Neither did unchecking "Dell logo sign of life" as suggested here https://www.dell.com/community/XPS/XPS-7390-Stuck-on-Dell-Logo-waking-up-from-Sleep/td-p/7564528 (it then causes a back screen freeze instead of a Dell logo freeze)

I have the same issue with my new Dell XPS 9500.

I have dual boot Ubuntu 20.04 and windows 10.

In both the OS, the sleep drains too much battery and also gets hot idle

Proposed Solutions:

• In windows: setting CsEnabled as 0 in \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power through regedit
• In ubuntu: enablind 'deep' sleep

However, for both the solutions, when I wake up the laptop from sleep, it gets stuck on the dell logo screen. Aftter which I have to force shut down using the power button

Just posted this on AskUbuntu:  The fix for me was to remove damaged NVIDIA symlinks (found after searching for "suspend" in `journalctl -r`).  Solution posted by apienk works for me:  https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1933880

I hope it helps someone

hey bro yeah i have the same laptop and facing the same problems recently can anyone help plz cuz i really like this laptop