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September 22nd, 2019 14:00

XPS 15 AC ADAPTER.

XPS 15 AC Adapter not detected. When I plug in the charger the charger light turn on and off continues.

4 Operator

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3.4K Posts

September 24th, 2019 06:00

Thank you for your message. What is the status of the AC adapter & battery in BIOS?

 

What is the BIOS version installed?

 

Are you using the original AC adapter shipped with the computer?

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

 

How to find the service tag

 

 

9 Legend

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47K Posts

September 24th, 2019 07:00

Fast Blinking Charge Light = Dead Battery that will never ever charge again.

 

4 Operator

 • 

3.4K Posts

September 26th, 2019 13:00

We haven’t heard from you since the previous response. Feel free to reach out for any assistance, we will be glad to assist you.

 

 

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