UNSOLVED

frustratedxps

updated

7 years ago

0

393

August 21st, 2019 18:00

Customer Support on August 21

I have been on the phone for 45 minutes. I have a power port issue and I need to be transferred to out of warranty repair. I keep getting shuttled to similar call centers which are unintelligible based on a combination of language, line quality and background noise. The rep keeps saying they are going to transfer me to OOW repair and they never do. This is the last Dell I will ever buy.