zh312756838

updated

6 months ago

Z

zh312756838

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March 30th, 2026 09:59

Return request unavailable – “Return/Replace Items” button greyed out

I received the product on March 25 (5 days ago), but I noticed that a new version (with a new CPU and screen) was released on March 20. Therefore, I would like to return this one and purchase the new version.

However, the “Return/Replace Items” button is greyed out and shows the message: “Not available at this point in the order process.”

Has anyone experienced this issue or knows how to proceed?