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Addi40

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Addi40

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April 4th, 2020 01:00

Dell Latitude 7400 - Unexpected_store_exception

I have a Dell Latitude 7400 laptop from work. I'm getting random blue screens with the error code "UNEXPECTED_STORE_EXCEPTION". After the blue screen the computer always boots with the error "No bootable device found", and I have to shut it down completely to get it to start again. 

Windows doesn't create a minidump file when I get this bluescreen, but other blue screen errors do create a dump file. 

This is my second Latitude 7400 computer I've got from work. I got my first one replaced because of the exactly the same problem. I've tried reinstalling Windows 10 a few times on both laptops, but that hasn't solved the problem.

I do have the computer connected to a dock. I've tried 3 different TB16 docks and one D6000 dock, so I don't think it's related to that. I've upgraded each dock with the latest firmware. 

I have the same software setup on my computer as all of my co-workers, and none of them have this problem (they have the same model and everything).

Has anyone had this problem? Any ideas what I could do to fix it?

 

CPU: i7-8665U

 16GB RAM