UNSOLVED

dr_serious

updated

16 years ago

0

9481

May 11th, 2010 08:00

Dell 1558 problem

I have bought a studio 1558 3 weeks ago, I only use  it for surfing, downloading and school work.

In these 3 weeks my laptop "crashed" like 7-9 times. The Laptop doesn't really crash but my screen just freezes, so I can't move the mouse or any thing even ctrl + alt +del won't work either so I only can do a "hard shutdown" by pressing the power on button for a short time.  

It always happen when I'm surfing with Google Chrome and most of the time I'm downloading at the background (with Jdownloader or Chrome via Rapidshare). I read on the forum that some ppl had the same problem but they saw a black screen and it had some thing to do with the cooling of the laptop...

I hear my fan so that won't be the problem, I also tried to install speedfan (just to check the temperatures) and some times when I try to run the program the pc gets stuck (freezes) also.

I only installed the basic programs I use everyday on every other computer so I pretty confident that it isn't my softweare.

Another question: If i install another version of windows 7 does the guarantee of my Laptop drop?

 

Laptop specs:

Studio 1558 : Intel i7-720QM(1.6GHz) Mobile CPU

Display : 15.6in High Definition (1366X768) WLED

Memory : 4096MB (2x2048) 1333MHz DDR3 Dual Channel

Hard Drive : 500GB Serial ATA (5400RPM)

Optical Drive : 8X DVD+/-RW Drive including Roxio Burn software

Battery : Primary 9-cell 85W/HR LI-ION

Graphics : 1 GB ATI Mobility Radeon HD 5470 (with the 10.4 64-bit win 7 driver installed)

Wireless : Wireless Label CI7

Wireless : European Intel Wireless LAN 6200 2x2 (802.11a/b/g/n) Card

Keyboard : Internal Belgian Azerty Keyboard

Operating System : English Genuine Windows 7 Home Premium (64 BIT)

 

Thx,
Fré