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sarranix

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2 years ago

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sarranix

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4 Posts

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2423

October 23rd, 2022 21:00

Precision 5530, BSOD, driver power state failure

I've owned this Precision 5530 for about 3 or 4 years now, and I'm reaching my wits end about this issue. A $3000+ machine should not have these issues; it's pretty ridiculous. 

Whenever I put this machine under high load (or sometimes no load at all), my computer will hang for a minute or so before BSOD-ing with the code "DRIVER_POWER_STATE_FAILIURE". Originally, this issue was in concert with not being able to wake up from sleep mode. This issue has persisted throughout the lifespan of the laptop, and needless to say I've been in contact with several (very well intentioned) Dell support agents to absolutely no permanent avail. I've tried getting new SSDs (twice), resetting the laptop completely (at least three times), and even sending in the laptop for repairs to one of Dell's "advanced repair centers". When one Dell tech had the knowhow to look at my .dmp files, they pointed out that my graphics card drivers were at fault--downgrading them to older drivers fixed the issue for a while, but now the BSOD is back in an even more vicious way. I can seldom boot my machine up normally, and it will hang up on a black screen if I leave it in sleep mode for too long. 

I've read on previous forums (Dell Precision 5760 issues - I can't take this anymore! - Page 2 - Dell Community ) that this is a persistent issue with contemporary Dell machines that have Microsoft Modern Standby. Could this be the case with my machine? Should I give disabling Microsoft Modern Standby a try? 

I'm happy to supply whatever files are needed @DELL-Cares. I'm really debating just saving up for a new one at this point and not investing in Dell machines anymore unless this issue can be permanently fixed. As a student, I can't afford the time and energy this costs me.