Lightning Crash - HELP!!!!!!

Question

My hard drive crashed after lightning struck our house.  The monitor, printer, and the speakers are on but nothing from the hard drive.  There is absolutely no power supply from the computer.  Any chance of replacement under the warranty?  I'm sending this from my work computer.

shesagordie · Answer

pearl7838.   Sorry about that, but...   Try what Osprey4 suggested, take the system to a local computer shop and have it checked out, it may be worth paying the service fee.   Bev.

ameliacatz · Answer

OK, I'm not a techie, but can't you buy and/or have a new power supply installed?

Did you have it on a good surge protector? Those usually have warranties covering the equipment attached to them. We had a power hit some weeks ago and lost a lot of satellite equipment and our wireless router through the sat cables, but all the PCs, TVs, etc. that were on surge protectors are fine.

Just some thoughts...

pearl7838 · Answer

I did.  For $29.95 they told me it was power supply.

osprey4 · Answer

I assume you mean computer when you say "hard drive". The answer is, no, this is not covered by warranty. Your homeowner's policy will cover it, though.

Your best bet is to bring it in to a local shop and let them see what they can salvage.

ejn63 · Answer

What model system is it?

shesagordie · Answer

pearl7838.   Dell will not replace or repair a storm damaged system, unless you have a comlpete care warranty.  Check with your homeowner's insurance carrier.   Bev.

pearl7838 · Answer

I was afraid of that......

osprey4 · Answer

I would not let the shop install a new power supply until they verify that that's all you need.

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