I am checking here since DELL Phone support does not seem to really be support but rather a lesson in trying to get someone to understand exactly what you are trying to say!!!

 

Here is the problem, I am trying to reinstall WinDVD 3.0 that came with my DELL 8200 desktop.  I get a message saying that this is not a qualified DELL machine. I tried all the standard things tech support says to do, 1. Reboot 2. Go to win config and turn off all startup programs and reboot!    3. Checked system and there is no indication that this is a DELL computer anymore!

 

Anyone seen this problem?

 

I just bought a DELL Inspiron 8500 no problems yet, but sure hope I don't have to call tech support!

 

Oh I do have a minor problem, it won't run Need for Speed Hot Pursuit II.  Graphics are hosed. Go figure this was a program recommended by DELL to buy for the same laptop. I have a Nvidia 64 meg video card too.

Thanks anyone for the help.