Hi, I'm seeking help...

 

Everytime I try to access the windows explorer I get the following error message:

"Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

 

If you were in the middle of something, the information you were working might be lost.

 

Please tell Microsoft about the problem.

We have created an error report that you can send to help us improve Windows Explorer. We will treat this report as confidential and anonymous."

 

On the error report the following information is stated:

 

Error signature:

AppName: explorer.exe

AppVer: 6.02900.2180

ModName: atl.dll

ModVer: 3.5.2284.0

Offset: 00002e26

 

Could you please tell me how I can repair this problem or what might be causing it?

 

Thanks,

Greatly appreciated!