Let me share my great experience of dealing with Dell for the first time. Issue with laptop send it out for repairment XPS 15 9520 and this is what has happened.

The order was send for repair took 45 days. Done repair after send back to me  According to tracking number it was supposed to be delivered but didn't receive the package luckily where we live apartment's have the cameras. They said FedEx didn't deliver. I reached out to FedEx they agree to refund until Dell allow them. New Dell assign a manager on my case and call me back in 48 hours. Nobody called me back. I called them again, the same conversation. Nobody called me back. I called again on, the same story. Finally when I called they they acknowledged the package was lost in transit and provided the case number as a confirmation of the loss, asked from me police report I provided now waiting.

Mostly we getting scam calls nearly everyday these days happening more and more these kind of website collecting our data and share to scammers how come they have all information when they get from. 

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