Unsolved

This post is more than 5 years old

2383

January 11th, 2019 02:00

Aurora R7, AWCC, CPU Pump failed

hi I'm having issues with my Alienware Aurora R7 I was playing with some overclockers earlier then I decided to close it after a bit (of being careful) and launched Fortnite I was getting 30fps when I usually get about 144fps so I got out of Fortnite and uninstalled the overclocker later I went into command center to look for dell overclockers but when it opened into its alien thermal tab all the fans were appeared to be off so I put my hand up to my pc and it felt like the fans were running so I decided to restart my machine once it booted the fans appeared back on accept there was one less fan in the thermal control (CPU fan) and it says CPU pump failed it has never said that before and it was fine before so should I go check the liquid cooling in my computer or is it nothing to worry about thx

PC specs:

Processor
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
 
Video Card
Intel(R) UHD Graphics 630
 
Video Card #2 (that I did the clocking on)
NVIDIA GeForce GTX 1080
 
RAM
16 GB
 
Operating System
Microsoft Windows 10 (build 17763), 64-bi Screenshot_8.pngt

January 11th, 2019 04:00

8 Wizard

 • 

17.1K Posts

January 11th, 2019 08:00


@FLAMINGGAMEZ wrote:
I FIXED IT I DID WHAT THEY DID ON THIS PAGE!!! :) https://www.dell.com/community/Alienware-Desktops/Aurora-R6-Pump-Failure/td-p/6202288

You tapped on the top of the Pump housing, and the pump's impeller started turning properly again?

2 Intern

 • 

239 Posts

January 16th, 2019 09:00


@FLAMINGGAMEZ wrote:

hi I'm having issues with my Alienware Aurora R7 I was playing with some overclockers earlier then I decided to close it after a bit (of being careful) and launched Fortnite I was getting 30fps when I usually get about 144fps so I got out of Fortnite and uninstalled the overclocker later I went into command center to look for dell overclockers but when it opened into its alien thermal tab all the fans were appeared to be off so I put my hand up to my pc and it felt like the fans were running so I decided to restart my machine once it booted the fans appeared back on accept there was one less fan in the thermal control (CPU fan) and it says CPU pump failed it has never said that before and it was fine before so should I go check the liquid cooling in my computer or is it nothing to worry about thx

PC specs:

Processor
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
 
Video Card
Intel(R) UHD Graphics 630
 
Video Card #2 (that I did the clocking on)
NVIDIA GeForce GTX 1080
 
RAM
16 GB
 
Operating System
Microsoft Windows 10 (build 17763), 64-biScreenshot_8.png
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Have you updated the BIOS by chance? there s a few threads on CPU Pump failure after an update if you wanted to do a search. That happened to me after a BIOS update but its corrected now with a newer BIOS v.1.17
 
To see if its truly failed run the Dell built in diagnostics.
 

<ADMIN NOTE: Broken link has been removed from this post by Dell>

 
If all passes then its working fine and the AWCC is giving a false reading.
No Events found!

Top