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July 17th, 2026 14:12

AW3821DW, doesnt work for PS5?

Hey folks,

I have an pretty weird problem with my Dell AW3821DW

When I use it using my PS5 it doesnt work. But when I use it for my PC it works. The PS5 works with different monitors with the same HDMI cable, so I dont think there is the problem.

Does somebody know this issue and can help me with it?

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July 17th, 2026 16:03

Hi

Hope thishelps...

According to Dell’s official console‑compatibility docs, the AW3821DW supports PS5 at:

  • 1920×1080 @ 60 Hz and 120 Hz

  • 2560×1440 @ 60 Hz and 120 Hz

  • 3840×2160 (4K) @ 60 Hz and 120 Hz (with HDR and VRR under certain conditions) <Link to 000187148 is broken. DELL-Admin>

However, there are two big caveats specific to this monitor:

  • It’s an ultrawide (3840×1600, ~21:9), but the PS5 does not output ultrawide resolutions; it sticks to standard 16:9 modes (1080p, 1440p, 4K).galaxus+2

  • User reports specifically for the AW3821DW + PS5 say you’ll typically get a 1080p image with black bars

(edited)

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