FAQ Alienware Monitors

Alienware OLED monitors have fan noise

AW3423DW, Pixel Refresh automatic warning message

Dell Gaming and Alienware Monitors Support for Gaming Consoles

Dell Gaming and Alienware Monitor Frequently Asked Questions

On some Laptops, Alienware G-Sync monitors G-Sync and/or HDR may not be available when using a USB-C to DP/HDMI adapter or Dock. You must then connect directly from the PC DP/HDMI to the monitor DP/HDMI.

Dell monitor with the Nvidia G-Sync module will not wake up?
This is working as designed. In order to meet the sleep mode power consumption of 0.5 watts, the Nvidia G-sync module will be turned off after the monitor enters sleep mode. This state ignores any mouse movement. Press any button on the front panel or power cycle to wake up the monitor.

Windows 11 driver?
As of November 2, 2021, none of the Alienware monitors have a specific Windows 11 driver. Some have the DDM or DDPM for Windows 11. All you and we can do is periodically check the specific monitor drivers page to see if a Windows 11 driver appears.

AW2210 Drivers, Documents
AW2310 Drivers, Documents
AW2518H Nvidia G-Sync, Drivers, Documents
AW2518HF AMD FreeSync, Drivers, Documents
AW2521H Nvidia G-Sync, Drivers, Documents
AW2521HF AMD FreeSync & Nvidia G-Sync, Drivers, Documents
AW2521HFA AMD FreeSync & Nvidia G-Sync, Drivers, Documents
AW2521HFL AMD FreeSync & Nvidia G-Sync, Drivers, Documents
AW2720HF AMD FreeSync & Nvidia G-Sync, Drivers, Documents
AW2720HFA AMD FreeSync & Nvidia G-Sync, Drivers, Documents
AW2721D Nvidia G-Sync, Drivers, Documents
AW3418DW Nvidia G-Sync, Drivers, Documents
AW3418HW Nvidia G-Sync, Drivers, Documents
AW3420DW Nvidia G-Sync, Drivers, Documents
AW3423DW Nvidia G-Sync Ultimate, Drivers, Documents
AW3423DWF AMD FreeSync & Nvidia G-Sync, Drivers, Documents
AW3821DW Nvidia G-Sync, Drivers, Documents
AW5520QF AMD FreeSync & Nvidia G-Sync, Drivers, Documents

AW3821DW, flickering

Flickering Alienware Monitors

Policy: Alienware stuck pixel

Policy: Dell AMD FreeSync monitors and Nvidia

Policy: AW2518H and AW2518HF and video cards

120Hz, Alienware AW2518 monitors discussion

if your specific Alienware monitor does not have built-in speakers, you connect powered external speakers to the Alienware monitor Audio Line out port.

DDM (Dell Display Manager)

DDM is SUPPORTED with Alienware AMD FreeSync models = 
AW2518HF
AW2521HF/HFA/HFL/HFLA
AW2523HF
AW2720HF/HFA
AW2723DF
AW3423DWF
AW5520QF

DDM is not supported with any of the Alienware Nvidia G-Sync models =
AW2518H
AW2521H
AW2721D
AW3418DW/HW
AW3420DW
AW3423DW
AW3821DW