I need help with secure state boot

It says that the secure state boot is off but when I go into bios it says it’s on I’ve tried to use the cmos method to get the factory keys back but it did not work and I need help on how to get it back I have a Alienware aurora r10 and I have photos too let me know if you want me to show you And I need help on how to get the factory keys I’ve been doing all of this to play call of duty