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November 15th, 2018 05:00
Alienware 17 R5 problems with AW CC OC
Hello,
I just recently got the AW 17 R5 with i9 and GTX1080
I have some issues with AW CC...
- It won't let me OC the GPU.
-Sometimes it doesn't show the ventilator speed in the AWCC software.
One thing I should add. Every time I run AW Update. It shows up SupportAssist OS Recovery tool. But every time I install it. It keeps showing up in the AW update software. Is this normal also?
My service tag is
Please advise.
Kind Regards,
Ronnie
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MikeB2308
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November 15th, 2018 10:00
not sure u can overclock GPU...only CPU...
Eimy_B
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November 15th, 2018 14:00
Hi @Ronnietje13,
GPU OC is not manually done. It is done from Factory. That is normal as well as the SA appearing. The support Assist message is a glitch, a miscommunication with the server.
Regarding the fan speed, update to latest BIOS.
You can also uninstall and reinstall the AW Command Center following ALL the steps on this link.
Ronnietje13
2 Posts
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November 16th, 2018 03:00
Hello Eimy,
My bios was already updated.
I reinstalled AWC twice now. Still fanspeed is bugy...Been playing around with the heatprofiles a little bit. It seems like anything below 30% fanspeed is showing as 0%...not sure if this is normal. But at this point I give up and move on.
For the OC on the GPU. I know this GPU is very powerfull. And for games i'm not really interested in overclocking an i9 anyway. Other then maybe some UV to reduce heat a little bit.
Thanks for your help though. I appreciatie it.