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9evgeny

8 Posts

909

November 27th, 2018 06:00

Alienware Command Center 4.5 for Notebooks

After install (Alienware command center) I have this error. Please help.

System.Net.Sockets.SocketException (0x80004005): An existing connection was forcibly closed by the remote host

Server stack trace: 
   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
   at System.Runtime.Remoting.Channels.SocketStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Runtime.Remoting.Channels.SocketHandler.ReadFromSocket(Byte[] buffer, Int32 offset, Int32 count)
   at System.Runtime.Remoting.Channels.SocketHandler.Read(Byte[] buffer, Int32 offset, Int32 count)
   at System.Runtime.Remoting.Channels.SocketHandler.ReadAndMatchFourBytes(Byte[] buffer)
   at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadAndMatchPreamble()
   at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadVersionAndOperation(UInt16& operation)
   at System.Runtime.Remoting.Channels.Tcp.TcpClientSocketHandler.ReadHeaders()
   at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
   at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at AlienLabs.Keypad.Domain.ProfileManager.LoadProfile()
   at AlienLabs.Keypad.Domain.Classes.Repositories.ProfileManagerRepositoryClass.createProfileManagerInstance()
   at AlienLabs.Keypad.Domain.Classes.Repositories.ProfileManagerRepositoryClass.get_Instance()
   at AlienLabs.Keypad.Controller.Classes.Factories.ObjectFactory.NewApplicationControllerClass(IntPtr handle)
   at AlienLabs.Keypad.Controller.ControllerMainForm.initApplicationController()
   at AlienLabs.Keypad.Controller.ControllerMainForm..ctor()
   at AlienLabs.Keypad.Controller.Program.Main()

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9evgeny

8 Posts

November 27th, 2018 14:00

Alienware 15 R2. Thank you.

9evgeny

8 Posts

November 27th, 2018 14:00

Hello! I reinstall windows 10 (64) yesterday... My system:

Computer Information:
    Manufacturer:  Alienware
    Model:  Alienware 15 R2
    Form Factor: Laptop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Brand:  Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
    CPU Family:  0x6
    CPU Model:  0x5e
    CPU Stepping:  0x3
    CPU Type:  0x0
    Speed:  2712 Mhz
    8 logical processors
    4 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Operating System Version:
    Windows 10 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

Video Card:
    Driver:  Intel(R) HD Graphics 530
    DirectX Driver Name:  aticfx32.dll
    Driver Version:  23.20.16.4973
    DirectX Driver Version:  25.20.14011.5005
    Driver Date: 2 28 2018
    OpenGL Version: 4.5
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 59 Hz
    DirectX Card: AMD Radeon (TM) R9 M390X
    VendorID:  0x1002
    DeviceID:  0x6921
    Revision Not Detected
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 13.54" x 7.64" (15.51" diag)
                                            34.4cm x 19.4cm (39.4cm diag)
    Primary Bus Type Not Detected
    Primary VRAM: 1024 MB
    Supported MSAA Modes:  2x 4x 8x 

Sound card:
    Audio device: Speakers (Sound Blaster Recon3D

Memory:
    RAM:  8057 Mb

Miscellaneous:
    UI Language:  English
    Media Type:  Undetermined
    Total Hard Disk Space Available:  953252 Mb
    Largest Free Hard Disk Block:  868015 Mb
    OS Install Date: Jan 01 1970
    Game Controller: None detected
    VR Headset: None detected

 

Eimy_B

6 Operator

 • 

4.4K Posts

November 27th, 2018 14:00

Hi @9evgeny,

System model and revision?

Eimy_B

6 Operator

 • 

4.4K Posts

November 27th, 2018 15:00

@9evgeny,

You just got the system? If not, was it working before?

9evgeny

8 Posts

November 27th, 2018 16:00

windows 10 (64 bit). yes I got and its worked. but 2 day ago I reinstall window 10 (64 bit) . and "reinstall" this app.

Eimy_B

6 Operator

 • 

4.4K Posts

November 29th, 2018 12:00

@9evgeny,

Make sure everything was uninstalled properly (from registries and folders) following ALL the steps on this article.

Then reinstall this version for the AW15R2.

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