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July 10th, 2018 17:00
BIOS Won't Update Alienware 17 R4
I purchased this laptop in early 2017. The OS is Windows 10 Pro x64.Intel Core i7-7820 HK. Every time I try to update the BIOS on my PC, once I restart, I check system information and the last BIOS update reads 1.2.4 on 1/25/18. It won't update to 1.2.4 on 6/28/2018. SMBIOS Version is 3.0. I check support assist, and it loads up and says I have an update on the BIOS (which should have already updated). I am at my wits end on what to do. Help would be appreciated. Thanks in advance.
The update in question is:
Alienware 15 R3/ Alienware 17 R4 System BIOS
More Details
11.02 MB
SKL1.3.0_KBL1.2.4
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Mary G
6 Operator
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20.1K Posts
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July 10th, 2018 17:00
Check the details of the last bios update. Maybe it doesn't apply to your model's hardware. Forcing a bios is not recommended. See this thread about problems with that new update--
https://www.dell.com/community/Alienware-Laptops/Alienware-17-R4-BIOS-SKL1-2-3-KBL1-2-4-1-2-4/td-p/6042326
Wait until a later one is issued.
curiphi
1 Message
0
July 12th, 2018 02:00
I have the exact same issue on my 15 R3 bought in may 2018. The desktop DELL support app tells me to urgently update my BIOS to 1.2.4 on6/28/2018, and every time I run the update it does not go through (I have deactivated overclocking as required).
What should we do?
Many thanks for your help
Alexanth
2 Posts
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July 12th, 2018 22:00
@Mary G
Sorry, but the link didn't bring me to any page. Thanks anyway.
alexwangam
1 Message
0
July 13th, 2018 00:00
same problem here. Alienware 15 R3, after installed the bios updated. keeps telling me that I need to update again to the same bios
DroidtilDeath
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12 Posts
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July 15th, 2018 16:00
There are several threads commenting on this issue.
Here's one...
https://www.dell.com/community/SupportAssist/SupportAssist-messages-to-update-BIOS-after-update/m-p/6112791#M86489
DroidtilDeath
1 Rookie
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12 Posts
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July 16th, 2018 16:00
"Wait until a later one is issued." The Big Bang Theory - Check Engine Light
https://www.youtube.com/watch?v=1W5PCYFXLJ4
DroidtilDeath
1 Rookie
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12 Posts
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July 16th, 2018 17:00
@Mary G
"kicking the can down the road" Isn't the best recourse for a Security Vulnerability.