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1056
March 1st, 2020 16:00
m15 R2, keyboard lighting not working
So not sure whats going on but I recently got this laptop from someone and the laptop works great, im very satisfied with it BUT the FX lighting on the keyboard is non existent. I have done a clean install of windows 10 like 3 times, have reinstalled AWCC more than that, have followed all of DELLS recommended solutions, and nothing seems to work. I"m out of warranty according to DELL support and they cant help me, I'm starting to think its a hardware issue. I feel like purchasing a replacement keyboard and see if i can swap it out myself hoping that works.
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DVB1
13 Posts
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March 5th, 2020 15:00
Just wondering, have you been out of warranty for a long time? I just recently went out of warranty and now I'm having this issue? Weird.
DVB1
13 Posts
0
March 5th, 2020 15:00
I'm having the same issue. is going on? Do you get the "no supported AlienFX devices supported" message when you start it up?