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August 19th, 2024 19:43
m18 R2, CPU voltage problem?
Hello. I just purchased the m18 r2. I am wondering if the I9-14900HX is experiencing the voltage problem that Intel hasn't fixed yet. At least I don't think that they've fixed it-or does the latest BIOS include a fix?
Thank you.
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ejn63
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August 19th, 2024 19:47
The "voltage issue" you reference is for desktop CPUs only -- Intel has stated the issue does not affect mobile CPUs.
Cheese Rexorum
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August 19th, 2024 19:54
Also, if it does have this problem, won't Undervolting help prevent the issue?
Cheese Rexorum
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August 19th, 2024 19:59
@ejn63 Thank you for replying. I did some research and found people saying what you did, and others saying the opposite. I'm just worried because this is the most expensive laptop I've ever bought.
ejn63
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August 19th, 2024 21:38
What I wrote is what Intel has publicly released. If you're worried, and it's worth the 15% restocking charge to you, you can return the system and hold until Intel releases an official fix (or look for a notebook without the issue, with an AMD Ryzen CPU).
Cheese Rexorum
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August 19th, 2024 22:33
@ejn63 Do you have any idea how much it would cost if it does get damaged and I want it replaced (just off the top of your head, don't bother researching)? Would the warranty cover this?
Thank you for your help.
ejn63
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August 19th, 2024 23:02
The mainboard would need to be replaced, and given the system that's probably well over $1,000 just for the part, or double that if it has a 4090 GPU aboard. The warranty should cover any failure not caused by the user.
Cheese Rexorum
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August 19th, 2024 23:12
@ejn63 Thank you for your continued help.
NextGenCFL
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September 9th, 2024 18:33
This 14900HX / m18 R2 is 100% affected. I have a system that is affected.
Also there are some posts from some users on the Dell community forums that have had two system exchanges with the same issues.
I believe in fairness this was before the BIOS update and there is a chance that using a system that doesnt have the microcode update could cause damage to the CPU.
Since the defect is in the CPU, replacing the mainboard will help by possibly giving a CPU that has not been damaged, however it still will be an affected CPU can could get damaged. This is still a very early issue, not all of the facts are known.