2 Posts
1
1828
March 8th, 2022 00:00
x17 R1, screen flickering, going black with lines
I just received my brand new x17 R1, I turned it on, got to the main screen and click on apps and other programs and the screen will go black with lines in it and then return to normal, then when I click on any app or programs it does it again as well as a slight shift of the wallpaper then it corrects itself. I have updated drivers ect, and it still does it, however when I lower the screen resolution, I have no issues, the resolution was a factory setting to. I'll link a video of it.
No Events found!
A51-06
5 Practitioner
•
3.1K Posts
0
March 8th, 2022 08:00
Try reinstalling the NVIDIA and Intel GPU driver here:
Intel UHD/Iris Xe Graphics Driver | Driver Details | Dell US
NVIDIA GeForce RTX 3050 Ti/3060/3070/3080 Graphics Driver | Driver Details | Dell US
And can you find out what's the refresh rate of your display?
JJWhaley
2 Posts
1
March 9th, 2022 06:00
Worked perfect thank you!
DELL-Cares
Moderator
•
27.5K Posts
0
March 10th, 2022 01:00
Hi, I am glad the issue is resolved. We will close this case for now. Do reach out if you need any further help. You may receive a feedback survey and it'd be great if you could spare a minute to share your thoughts.
Take care and have a nice day!