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3 Posts

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November 6th, 2025 02:16

Keyboard Key Size

I am looking to replace my Dell Latitude 5520 and was very unhappy to see that they standard sized keys have all apparently been replaced with the "fat finger" (not sure if that's the real term, but they are larger and that's what they were referred to as) sized keys.  I have worked on keyboards with that size key and do not like them at all.  To make matters worse, I require a keypad on my keyboard (accountant) and the keypad keys are now smaller, presumably to accommodate the space for the larger keys on the rest of the keyboard.  I have another laptop with that keyboard setup, and it is difficult to work with.  If the main keyboard keys were made larger to accommodate larger fingers, how is it possibly helpful if they then made the number keypad even smaller than before?

I do want a new laptop as I would like to move to Windows 11, and my current laptop is not upgradeable.  I also really want to purchase a Dell (been a customer for both business and personal computers for more than 30 years).  Is there an option that can be selected for the old-style keyboard?  How can I get this information to the design team in an effort to reconsider or to provide it as an option.

Community Manager

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1.5K Posts

November 6th, 2025 02:16

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

10 Elder

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30.2K Posts

November 6th, 2025 13:47

You posted the exact same question in another thread, which was answered.

https://www.dell.com/community/en/conversations/latitude/keyboard-layout-key-size/6901305b565edc4dbf3e94a3

The bottom line is:

No, you cannot change the keyboard design on a notebook computer.   If you want a Dell system, you buy what is offered.

There are other options in keyboards that are likely more suitable to what you want - just not from Dell.  Consider a Thinkpad T or P series, which have a much more traditional business keyboard layout, including some models with separate number pads.

If you don't want a Thinkpad, consider a Framework notebook - the larger 16" models have an optional, user-installable number pad as well and a more traditional key layout option.

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