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October 28th, 2025 21:06

Keyboard Layout & Key Size

I am looking to replace my Dell Latitude 5520 and was very unhappy to see that they standard sized keys have all apparently been replaced with the "fat finger" (not sure if that's the real term, but they are larger and that's what they were referred to as) sized keys.  I have worked on keyboards with that size key and do not like them at all.  To make matters worse, I require a keypad on my keyboard (accountant) and the keypad keys are now smaller, presumably to accommodate the space for the larger keys on the rest of the keyboard.  I have another laptop with that keyboard setup, and it is difficult to work with.  If the main keyboard keys were made larger to accommodate larger fingers, how is it possibly helpful if they then made the number keypad even smaller than before?

I do want a new laptop as I would like to move to Windows 11, and my current laptop is not upgradeable.  I also really want to purchase a Dell (been a customer for both business and personal computers for more than 30 years).  Is there an option that can be selected for the old-style keyboard?  How can I get this information to the design team in an effort to reconsider or to provide it as an option.

10 Elder

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30.2K Posts

October 28th, 2025 22:54

No, a different keyboard is not an option, and while you can make suggestions (the customer care board is the place to post), I suspect the design is locked in for the forseeable future, as the Latitude line is gone now, replace with the Dell pro line.  The only other option is an external keyboard.

If the keyboard is that much of a showstopper, there are business notebooks that have a traditional layout of keys -- the ThinkPad T and P series are the most like what you're looking for.

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October 29th, 2025 17:23

@ejn63

I know the Latitude is gone so I was looking into the Pro Plus originally.  I will look into the ThinkPads as an option.  How do I post to the Customer Care Board?

Thanks!

10 Elder

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30.2K Posts

October 29th, 2025 17:49

The same way you posted here -- open the board and create a post there.

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