Missing Dell Rewards

Question

Email #1DELL REWARDSThank you for being such a loyal Dell Rewards member!Take advantage of our member-only offers when you redeem your rewards on fresh tech.Total Rewards: $25.00 (2,500 points)Expiration date: 04/15/2027 Email #2DELL REWARDSAn update to your rewards expiration.Your Dell Rewards are still valid for a full year, however they will now expire on the 366th day of inactivity. Your account is considered inactive after 12 consecutive months of not earning or redeeming rewards.--------------------------Log in to check: $0

DELL-Cares auto response · Answer

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

Carthagin1an · Answer

Carthagin1an · Answer

It's absolutely ridiculous that this still isn't fixed. Chat log from 13 days ago... ------ We have received an update that our rewards team is working on this rewards issue. It may take 3-5 business days to fix the issue. Thank you for your cooperation in this matter. 13 days ago 👍 Thank you 13 days ago You're Welcome.

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Missing Dell Rewards

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