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maple4321

1 Rookie

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3 Posts

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10 Points

22

May 13th, 2026 04:43

Missing rewards

I signed up for Dell Rewards on ~April 13, it has been a month and I still haven't received my $25 sign up reward. 

Furthermore, I have been claiming 500 DRP rewards in Alienware Arena but none of those have appeared in my account either. I've checked that my emails match.

Could someone help me look into this issue?

DELL-Cares auto response

Community Manager

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1.9K Posts

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149 Points

May 13th, 2026 04:44

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

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