Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.
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Community Manager
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1.8K Posts
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November 10th, 2024 11:10
Chino de Oro
9 Legend
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8.3K Posts
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November 10th, 2024 12:08
How to get support for your Dell Keyboard and Mouse that is still under the 1 year warranty
For Mouse/Keyboard bought with a Dell computer:
- Click here then select Get Help Now button on the bottom right corner of that page.
- Briefly explain the issue with your mouse or keyboard.
- Provide your email when requested.
- Next provide the Service Tag of the computer with which you bought the keyboard and/or mouse.
For Mouse/Keyboard bought separately:
- Click here then select Get Help Now button on the bottom right corner of that page.
- Enter your email when requested.
- Next provide the Order Number (found on the invoice for keyboard or mouse).
- Attach a copy of the invoice (image or PDF) in order to validate the purchase information.
- Briefly explain the issue with your mouse or keyboard, you should get an agent assigned to assist you.
Additional contact options https://www.dell.com/en-us/lp/contact-us
Divanshu Chopra
1 Rookie
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1 Message
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November 7th, 2025 18:04
I have a mouse and it got defeated and i want to replace it