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computer shuts off during Crysis and 3D Mark Vantage
Hi
I have an XPS 720 which is Core 2 Quad 2.4ghz, 3gb ram, 8800GTX. I have in the past added extra bits, like Ageia PhysX card, Sound Blaster X-Fi (because for some reason the sound kept cutting out in my games) an extra hard drive, a blu-ray re-writer and have just recently upgraded the 8800GTX to a Radeon HD 4870 X2, within reason this should have been a perfectly doable upgrade as the PSU is 750w and i thought it could stomach it - i was told it would be fine - but obviously not :-S
for some reason the system turns off instantly when playing Crysis, obviously the in-game settings were set to 'Very High' when it did this, I know I'll get some backlash because no computer can run Crysis 'comfortably' on Very High settings at the moment, but i figured - what the heck. anyway - it gets wierder!!
I also tried 3D Mark Vantage to see what my benchmarks were - I put the settings to 'High' and ran the tests but low and behold it does the same thing - it cut off instantly during the GPU tests. I ran Crysis last night and was adjusting the settings, I put 'Shadows' to medium and 'Object details' to medium, everything else on high settings. The game was running adequate on 1024 x 768. then i exitted the game to the main menu, chaged 'Shadows' and 'object detail' to high (from medium which they were on previously), then I quit the game, but upon quitting - the power cut out again.
i don't understand what is going on, i have tried Data Execution protection under Windows Vista and added all the Crysis executables to the list (for Crysis Warhead and Crysis Wars as well), and added 3D Mark Vantage. The problem still persists. I have also added an exhaust fan and VGA blower because there was no outtakes fan's installed which i was really shocked about - i thought fans were a given in a computer system these days - especially a gaming rig?? I am convinced the power supply is up to it. Even if it was... I can't get a power supply that is 1000w which works with the Dell XPS 720 because it requires 2x 24-pin motherboard power connectors and no PSU's i know have 2 of these connectors.
a guy in this PC shop said he felt the system was not neccessarily overheating, but the GPU was asking for more power and the CPU/PSU couldn't give it anymore power at the time so to protect the components told the computer to cut out. i want to override this so that it doesn't have a threshold limit? is there a way around it? can i get a new powersupply to match? or is it drivers? OR hold on... do i give up and return the card to the shop?? lol - surely there is a solution
anyone have any ideas?
thanks
John
hippychick11111
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October 16th, 2008 04:00
I am having the exact same problem
Specs:
9800 gx2
Intel 9450 quad 2.66 per core
4gigs ddr2 6400 ram
750 pwr suply
Sata 2 hd
Tried game on both XP 64 bit, then installed Vista 32 bit over the XP to see if Dirext x 10 made diference
Well No DX10 made game run worse, and still dealing with shut down
It started when I was playing the gamne in XP 64 bit, man the game ran nice 45 fps steady, but
then I decided to play the game online, that was not pleasent had to download patch 1.2 and 1.2.1 to get online
and online game not so good
I then went back and decided to beat the game on hard mode, game played great then boom PC shuts off
After restarting the pc, lowering the video spec, I still was not able to fix issue
I then try Vista, I hate vista I have student ultimate copy sitting on my desk for last 5 months.
And well the game shuts off,a nd directx10 has made what i was ble to play look and run like sh--
So now im thinking it might be trying to play the game on hard, or the 1.2.1 update, or perhaps a hack I got playing the game online.
So next thing to do to insure all 3 covered is to format the HD, reinstal XP 64 bit, (I tell you XP 64 bit is the way to go, it is fast smooth and stable, game load fast and play fast Crysis can be played very nice using XP 64 bit(perhaps Vista 64 bit the game might play nice there but dont know dont care dont have the money to spend for a OS i dont like anyway)
But this is what im going to: nuke and pave (format and reinstal OS) install updates to os and AVG protection only:
Then reinsta Crysis all by its self, no updates!
I will play the game in easy, then regular, then hard modes and see if it crashes
I will document and psot all the troubleshooting step here so we can get down to bottom of this