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February 16th, 2013 21:00

Dell Inspiron 2305 is a defective computer.

Never purchase the first model.  I've had this computer for 2 years now, It broke the first month we purchased it and once it broke we didn't know what to do. Instead of calling dell or returning it , We ended up putting it aside for 2 years.  Recently I decided to take a look at it and figured that it just needed a new hard drive so I got one and installed it and guess what... It gets the same error and just crashes then no longer reads the hard drive. I've come to a conclusion that this computer is just defective, I even tested the hard drives and they worked perfectly fine.

So, What are we suppose to do with this piece of junk? My dad spent 800$ on something that doesn't even work, He's a truck driver so he never had the time to go return it or contact dell, Which is why we put it aside.  I Tried to contact dell but apparently computer manufactures wont talk to you unless you pay a fee or have warranty.  Honestly I think we should get a free repair or something.  We already gave dell 800$ for a product that doesn't even work.

6 Posts

March 6th, 2013 22:00

Seems like the "How to" video disappeared from their website.. I can't seem to find the video anywhere.  @RoHe, I highly doubt it has warranty..  Computer is about 2years old I think.. Unless He/She spent extra on longer warranty service.  It's sad that many people spent hundreds of dollars to fix this computer when all it needed was a new 5$ sata cable.

5 Posts

March 7th, 2013 08:00

Thanks JoshG17, I would appreicate that.  Even I can follow and read instruction.  

5 Posts

March 7th, 2013 08:00

Thanks RoHe, but it's not under warranty no longer.  When I started having the problem last year beforethe warranty expired Dell would not honor the warranty and did absolutely nothing about it. Dell didn't have the correct TAG number for my computer listed in their system.  I purchased this computer because the company I work for is nothing but dell.  I also owe a dell laptop which I have had no issue at all.  I purchase a new All-In-One, and it's been nothing but hell.

5 Posts

March 7th, 2013 08:00

Josh, you are correct. I am so disappointed in Dell for not supporting their equipment. Like I said, when the problem started it was still under warranty and they screw up all my computer information.  Thanks for all your help.

10 Elder

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43.6K Posts

March 7th, 2013 11:00

Do you have any proof you reported this problem to Dell while the system was still under warranty, eg an incident report number?

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