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XPS 435 Owners Thread
The "Has anyone taken delivery" thread is getting out of control - and far more people there are not owners... SO how about this new and improved XPS 435 Owner's Thread!? Instead of posting 15 updates a day about delayed orders, newest deals, etc, how about we start a thread dedicated to the owners of this machine, and also a place where future owners can ask technical or performance questions about the machine. There are a good amount of owners here, so let's build a community!
Any takers?
bdgates
109 Posts
0
September 25th, 2009 23:00
Welcome to the world of Dell! The service is even worse. If you can afford it I suggest you cancel and but elsewhere like HP or Falcon Northwest. Unfortunately I could ONLt affor a Dell becaise of te in house financing. It did eventually come after two cancellations and some pretty angry emals and ssurances I would get itr for the original price. I got mine on a sale day. If you buy Dell you have to realise you are dealing with a company with the worst customer service in the world. A suggestiong. WHEN you get it, open iy up and make sure evry card is seated and every wire completelu pluged in, there is no quality control and I have often foung these problems on new computer which lead to mysterious bugs for many people
moropantus
2 Posts
0
September 26th, 2009 10:00
How to disable getting every reply in the email? I could not find it.
goldfish1
100 Posts
0
September 26th, 2009 11:00
When you post, just above the "Post" button, there's a checkbox "Email me replies to this post". Clear that to not receive posts.
Not sure how to eliminate email replies without posting, though...
Truc88
35 Posts
0
September 30th, 2009 01:00
Moropantus, You have that option suggested by Goldfish1, and also in your "personal profile", under the "site option" tab, there are 2 options you can disable and will not get any email at all ("receive email" for all site emails, and "send notifications", no email is sent for a subscribed content).
Try to see if it works for you.
goldfish1
100 Posts
0
October 2nd, 2009 17:00
OK, got my XPS 9000. Question:
How in the WORLD do you open the CD/DVD to insert or remove a CD/DVD?!
I can eject in software, but I have to manually push the drive back in (yuck - broke gears on one in past doing that). There is NO WAY to push the button with a finger! I can (barely) stick a guitar-pick down in there to open it, but c'mon Dell...
bdgates
109 Posts
0
October 2nd, 2009 21:00
If you look closely on the right side of the DVD drive bezel is a sliver of a button, Actually works quite well, but it is easy to overlook. Hope this helps
goldfish1
100 Posts
0
October 3rd, 2009 03:00
I see now...
...someone on another thread pointed this out, but all the same, THANKS! Yes, it works very nicely!
mbenghaly
26 Posts
0
October 3rd, 2009 16:00
This is the latest update on my recently purchased dell studio xps 435/9000. I ordered it on 9/13/09 and the initial date I was supposed to get it was 9/24/09 and Dell has delayed it YET AGAIN and haven't told me the reason!!!!!!! The new delivery date was 10/8/2009 and now it's 10/15/09. This is the FOURTH "estimated" delivery date I've gotten. Yesterday I called and talked to a couple of peeps in India who couldn't do much for me beyond upgrading to 2 day shipping. That will help once the system is finally ready to ship. This is getting really silly. Any suggestions?!? I want to talk to an American Rep. at Dell about this crazy situation.
UPDATE: I sent an email to the supposed corporate drone email addresses but they probably don't work anymore. Here's the text:
To whom it may concern: I'm trying to get some help regarding my recently purchased dell studio xps 435/9000. The order number is: xxxxxxxxxxxx I ordered it on 9/13/09 and the initial date I was supposed to get it was 9/24/09. However, the system was delayed and I didn't get it as initially promised. Their reason I'm trying to get some attention is that Dell has delayed it YET AGAIN and I haven't been told the reason. The new delivery date was 10/8/2009 and now it's 10/15/09. This is the FOURTH "estimated" delivery date I've gotten. Yesterday I called and talked to a couple of Dell Reps in India who couldn't do much for me beyond upgrading my order to 2 day shipping. That will help once the system is finally ready to ship. This is getting really silly. I want to talk to an American Rep. at Dell about this crazy situation.
Regards,
Some of the peeps reading these boards may wonder why I don't just cancel the order and buy elsewhere? Well, the price I got is a lot lower than one can get from other vendors for the same specs of the system I ordered from Dell. I suspect that they couldn't believe the demand for the system when it was on sale and Dell wants people to cancel and pay higher price or just go elsewhere 'cuz they're overwhelmed with the orders for this particular system. I dunno, call me paranoid, but something is really fishy with Dell lately.
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I had to repost this revised version of my post 'cuz it was deleted by Dell.
bdgates
109 Posts
0
October 3rd, 2009 17:00
Keep up the fight, avoid the name calling as Dell will delete it and do not use an asterix as it is a key for Dell server BOT to delete. I fought with Dell for over a year on one computer. Yes Dell Customer Service Sucks! Do NOT blame the hard working under paid people in India. Blame the corporate bean counters in Little Rock and just remember you live in a Capitalist society where all this is right in order to get the highest return for the stock holder.
Keep fight. Every day resend everyone of the emails. Do not send them out as one email to all. Emale each individually. If the address are still active someone does actually read them. Even better is write and send it registered mail.
The is on guy on here that loves to quote all the rules, he will tell you you should have bought elsewhere, he will tell you you did not read the fine print. He is out of touch with the real consumer and I suspect a Dell employee, Ignore him
mbenghaly
26 Posts
0
October 5th, 2009 13:00
Current status update:
My system finally shipped according to the Dell website. I can't wait to get my hands on my new PC! Thanks Dell.
goldfish1
100 Posts
0
October 6th, 2009 05:00
I have a 435T/9000 without RAID, but am considering moving to RAID. I have a few questions:
I'm going to re-install when Windows 7 comes-out (eventually). Just trying to figure-out if I should go with RAID at that point...
ispalten
4 Operator
4 Operator
•
1.7K Posts
0
October 6th, 2009 07:00
Goldfish1,
There are generally 2 RAID options, 0 and 1. RAID 0 is PERFORMANCE while RAID 1 is reliability (redundancy).
RAID 0 'adds' the two like drives together. They 'share' the data and cache of the two drives. 1/2 the data written to each drive. That one sector here, one sector there. The data when retrieved comes from both drives, it does not reside solely on one drive. Since you get the date off of 2 drives at the same time, it is faster (as is writing). If one drive should fail, all data is essentially lost.
RAID 1 duplicates the data to BOTH drives. That is each drive is the same, and if a drive should fail, no data is lost and can easily be recovered from.
So, if you want 'security', a single drive backed up frequently would be better than RAID 0 in my estimation. I have had RAID 0 and one drive died. I did have a back-up however. This happened on my system before this one, a Dell XPS Gen5. 4 weeks out of the 4 year warranty, one of the RAID 0 drives died. I called DELL, no extension since it was only 4 weeks (I didn't expect one). They wanted some large sum to get support help. Didn't need that. I've always understood the RAID drives should be at least similar if not the same make and model. Since the system was 4 years old, no way to get the another failed drive new again. I'd be looking at buying 2 new drives, albeit larger ones. Figuring even if I put another different drive into the array, it could be only a short period of time before the other original drive failed too (WD's). So I decided to go to a single drive and restored the system. Now this is ALL subjective on my part, but I didn't see ANY LOSS OF SPEED with the single drive over RAID 0. I'm sure there was, but it wasn't apparent to me.
The 435T/9000 should be RAID capable as shipped.
The array is controlled by the Intel S/W before Windows loads. CTRL-I brings it up. I do NOT have RAID enabled on my 435T, and I never even looked at doing this? I could be a BIOS option I guess or you might need to load drivers to get it going?
Irv S.
oneSeven
2 Posts
0
October 6th, 2009 16:00
I just got my 435 but I want to know the proper procedures to do a clean install.
Is it just as simple as using the OS reinstallation DVD then reinstalling the drivers from the manufacturing sites? How about McAfee? (I purchased 36months with the system)
And the funny thing is I don't exactly noticable speed upgrade from my previous desktop (q9300/4gb ram)...i hope it is because of the bloatwares...
Truc88
35 Posts
0
October 7th, 2009 07:00
oneSeven, You did not precise what model of 435 you got. As people are still waiting for their 435 9000 orders, I assume you had received either the previous version 435MT or the 435T. Regardless, I suppose it is at least an i7 920 with 4GB of DDR3 RAM.
So wrt "not noticeable speed upgrade".
You can try first the Vista WEI and you should have a score of 5.9. If your Q9300 desktop was on Vista, you can look and compare the WEI score, that would give you an idea of the differences.
But then it all depends on what kind of usage or applications or games you run (assuming also you have the same graphics card as a comparison).
You can look into this Tom's Hardware link and you will see that the i7 920 is (much) faster than the Q9450 (closest version of your Q9300) in many tests and applications.
http://www.tomshardware.com/reviews/Intel-Core-i7-Nehalem,2057-17.html
In terms of bloatware, on my 435MT I Was pleasantly surprised there was in fact almost nothing to get rid of : I uninstalled CinemaNow (and I think that was it).
I kept the other Dell specific support tools as I have their 3 years extended warranty, and Roxio as I don't have a DVD burner tool.
Hopefully there is no hidden technical issue which could cause this impression of not much more speed.
Enjoy your new machine.
goldfish1
100 Posts
0
October 7th, 2009 08:00
I would not expect the i7 920 to be noticibly faster than the Q9300, unless you were "maxing-out" the CPU. The 920 can handle more CPU-intensive work, but at the lower CPU utilization, the IO components matter more.
I really like my 435T/9000, but I wouldn't consider it a "gaming machine" or max-out the CPU for long periods without adding a larger CPU cooling fan. It seems to run cooler than the equivalent HP machine, but it still only uses the stock Intel CPU fan and heatsink.
oneSeven, You did not precise what model of 435 you got. As people are still waiting for their 435 9000 orders, I assume you had received either the previous version 435MT or the 435T. Regardless, I suppose it is at least an i7 920 with 4GB of DDR3 RAM.
So wrt "not noticeable speed upgrade".
You can try first the Vista WEI and you should have a score of 5.9. If your Q9300 desktop was on Vista, you can look and compare the WEI score, that would give you an idea of the differences.
But then it all depends on what kind of usage or applications or games you run (assuming also you have the same graphics card as a comparison).
You can look into this Tom's Hardware link and you will see that the i7 920 is (much) faster than the Q9450 (closest version of your Q9300) in many tests and applications.
http://www.tomshardware.com/reviews/Intel-Core-i7-Nehalem,2057-17.html
In terms of bloatware, on my 435MT I Was pleasantly surprised there was in fact almost nothing to get rid of : I uninstalled CinemaNow (and I think that was it).
I kept the other Dell specific support tools as I have their 3 years extended warranty, and Roxio as I don't have a DVD burner tool.
Hopefully there is no hidden technical issue which could cause this impression of not much more speed.
Enjoy your new machine.
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