Unsolved
This post is more than 5 years old
18 Posts
0
372186
XPS 730x H2C loses power / resets / reboots "randomly"...
Hello,
I have a XPS 730x H2C and I it will lose power (reboot) at seemingly random times. There are no errors reported in “event viewer” and no "blue or red screens" are generated (it just power resets) and I’m at a loss on how to diagnose this problem. I have checked the temperatures via the Dell thermal application and they seem to run from about 70 to 81 degrees Fahrenheit. I have also made sure all the drivers are the latest versions.
I resorted to reinstalling the OS (Vista 64 bit) and it seemed better but last night started re-booting on its own again. It may be a particular software install (e.g. virus scanner?) as I’m slowly adding software back on it but I have not put my finger on it yet. Is any one else having this problem or have ideas on how to figure out the problem?
Below are the machine specs:
XPS 730X H2C - Intel® Core™ i7-965 Extreme - Level 2 (Factory O/C'd to 3.73GHz)
RAM - 6GB Tri-Channel DDR3 at 1066MHZ (3x2GB DIMM)
Video - ATI Radeon HD4870X2 2048MB
Hard Drive - 750GB - SATA-II, 3GB/S, 7200RPM, 16MB Cache
Floppy Drive and Media Reader --
Dell 19-in-1 Media Card Reader with Bluetooth 2.0
Windows Vista® 64-bit Home Premium (English) Service Pack 1
Thanks!
John MacP
4 Posts
1
April 14th, 2010 06:00
The problem relates to the Video cards. If u turn off SLI you will find that the system becomes stable. I believe that there is a timing problem with the motherboard and the cards. If you bug dell enough they will replace your unit or so I've read. I personally gave up after the support people were at my house replacing NVIDIA 280 several times to no avail.
What I do is Power on, wait till the fan starts to slow. Hold in the power switch and turn it off. Wait 5 seconds then turn it back on. That works for me.
Good luck,
John