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July 14th, 2011 09:00

OSD trouble with e6420 and XP SP3

Currently my organization purchased a whole bunch of Dell's newer e6420 to replace our older laptop collection. Sadly my organization still operates on XP SP3. We currently deploy our operating system via SCCM 2007 via advertising the task sequence out to a installation collection. The way I typically build a new laptop in our task sequence is I go to this site and download the coorisponding CAB file, then import that file to my driver collection and create a driver package, then using Apply driver package I select the corresponding Device and Model for my storage drivers (Intel Mobile Express RAID Controller).

For the life of me, I cannot get the e6420 to work. The machine boots via PXE just fine, and goes into the SCCM splash screen. It loads configurations, network settings and starts to load windows. after a few seconds the system just reboots. This has happens no matter what I do.
- I've swapped the 4k drive for a 512.
- I've tried ACHI, ATA, RAID controllers and switching in BIOS.
- I've updated BIOS to A05
- I've included and excluded all drivers (excluding storage drivers)
- I've built a new task sequence, and attempted to auto apply drivers from the set of storage drivers.

I am reaching a brick wall and wanted to see if anyone had any best practices when it comes to deploying Windows XP Pro SP3 to these e6420.

1.1K Posts

July 14th, 2011 13:00

does the smsts.log provide any insight into what is causing the TS to reboot?

July 15th, 2011 10:00

"does the smsts.log provide any insight into what is causing the TS to reboot?"
Was able to image the machine using the option "Create Task Sequence Media" and creating a stand alone DVD. The task sequence completed normally using the DVD option, so I am not totally hosed. But I would like to look into a solution on using the network OSD.

So I went and cleaned up any instance of machines in SCCM and AD, and started all over again using the same task sequence, with the same driver packages. Once again, it PXE and fails when loading WinPE after the loading network settings.

I was able to pull the SMSTS logs and noticed this in the log.




Now I was thrown into SCCM with little to no training, and I am trying to make things work, but I am not great at the logs. Doing my handy dandy google search there are talks that the error may be an issue with the network card drivers. Could someone confirm?

July 19th, 2011 13:00

Was able to get an OSD across the network. It seemed somehow my PXE boot image corrupted (would not let me view drivers) and that was causing the PXE boot issues. I updated the Boot image with the DELL PXE boot cab file, and everything seems to work. Only big issue I am running into is issues with video drivers not installing. After OSDing I am not able to install the Nvidia drivers. It acts like everything is installed but upon reboot, it acts like nothing was installed, defaulting to the default display adapter.
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