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May 2nd, 2019 01:00

Inspiron 24-5475 AIO, CPU upgrade

​Hello,​

​I have a Inspiron 24-5475 AIO with the AMD A10 9700e CPU. I want to change the CPU with an AMD Ryzen 5 2400GE. Do you think it's possible? I would also like a response from Dell. thank you​

Community Manager

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54.4K Posts

May 2nd, 2019 08:00

The Inspiron 24-5475 AIO was never tested/validated with AMD Ryzen CPU.

 

According to the Inspiron 24-5475 parts page, the only CPU tested/validated were =
0VCW8 AMD A10-9700E
5NVCW AMD A12-9800E

 

13 Posts

May 9th, 2019 00:00

I installed a Ryzen 5 1400 CPU and everything works perfectly. I have the version with a dedicated rx560 video card. The cpu ryzen 5 1400 has no integrated video.

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6.2K Posts

May 9th, 2019 08:00

Welcome to the Dell Community @giustanca 

Did you update the BIOS microcode for the  Summit Ridge core and the ZP-B1 stepping required by the Ryzen 5 1400 CPU???

AMD A10-9700E CPU:

http://www.cpu-upgrade.com/CPUs/AMD/A10-Series/A10-9700E.html

AMD Ryzen 5 1400 CPU:

http://www.cpu-upgrade.com/CPUs/AMD/Ryzen_5/1400.html

Or was it just Plug and Play???

Best regards,

U2

13 Posts

May 9th, 2019 09:00

I have only updated the bios to the latest version.

I first ascertained that the 27 "7775 with cpu Ryzen 5 had exactly the same motherboard of the 24" 5475 with dedicated video card.

So I imagined it could work.

And indeed everything works, with - obviously - a slight increase of temperatures.

Potentially the 24 "5475 system with dedicated video card can work with Ryzen 3 1200, Ryzen 5 1400 and Ryzen 7 1700 CPUs, that are the same cpu of 27 "7775...

Obviously the cooling system changes, which in 27 "7775 with Ryzen 7 1700 cpu is certainly more effective than the 5475 cooling system with cpu A10 / A12, so - in my opinion - it is necessary not to exaggerate and not to mount the Ryzen 7 ...

7 Posts

May 9th, 2019 23:00

upgrade ryzen 5 2400 ge!!!

13 Posts

May 10th, 2019 09:00

Have you updated to Ryzen 2400 ge or not?

7 Posts

May 10th, 2019 22:00

I do not want to find out if it is possible, sure. I do not want to buy without knowing if it is possible

October 27th, 2019 18:00

Hi there,

I tried the 2400g, it doesn't work, I was on the latest bios 12.4.1, also tried several other older bioses.  No go.  This was frustrating as the agesa version on these bioses is SummitPI-AM4 1.0.0,4a, which supports the 2400g, but I guess dell chose to not include support for it or whitelisted the processors.  I ended up swapping the motherboard out for a 0KTK77, even though it was under warranty, I couldn't stand the a12-9800e, its way too slow.  You will need the heatsink for the motherboard with dedicated graphics though part number 0X1NKP, it has a portion of the heatsink dedicated to the rx560.  I bought the heatsink for the inspiron 7775, it is a bit too big, but I made some modifications and it works but it was a royal pain in the arse.  I put a ryzen 1600 in.  Works great, can easily overclock with Ryzen Master to 3.8, I can run it at 3.9, but the temps approach 80c.  I can also mildly overclock the rx 560.  I went with the 0KTK77 because my 5475 has a touchscreen and the motherboard with the rx 580 is missing the connector for the touchscreen (and I believe the touch controller itself).  I also have an inspiron 7775, works great, has a Ryzen 1700 in it and the rx 580, can mildly overclock both, but it raises temps faster than the 5475.  I have tried a Ryzen 2700x in the 7775, but it doesn't work, even thought agest 1.0.0.4 supports it.  I have seen a benchmark on userbenchmark that had a 7775 with a Ryzen 1700x.  I'm sure a 1800x will work as well, as well as all other 1st gen, non apu, cpus.

I don't have the balls to try to modify the Insyde bios, to enable the currently unsupported processors, becuase Insyde bioses are a pain in the booty to modify and to digitally sign, so you can flash them.

Anyway, hope I helped someone.

October 27th, 2019 18:00

Couple more things to note, if you're swapping system boards.  The displayC connector is is a different spot, between the left side of the system board and the fan, instead of next to the nvme slot.  You will need to take the stand off to reroute the displc cable (basically the display cable for the screen.  Also, you will need a 330w ac adapter the 130 or 150w will not work, the bios will complain if you try to start the pc with the lower watt ac adapter.  Any 330w ac adapter will do (by dell), the alienware DA330PM111 works, it needs to be 19.5v and 16.9amps =330w.

Don't worry about the woofc1 connector, its for the subwoofer on the inspiron 7775, the 5475 doesn't have one.

Final note, if your 5475 doesn't have touch, i'd get the 0KFKMF, with radeon rx 580, you may want to do like I did though, and modify a 7775 to fit in the 5475, as it has 1 more heat pipe that the 5475 dedicated graphics version heatsink.  The 5475 does have a smaller fan than the 7775 though, but I haven't had any problems yet.  There will be an inch or so gap between the heatsink fins, if you install a 7775 heatsink in the 5475 and you'll need to dremel a bit of plastic to make it fit, oh and you'll need to use a copper shim (about 1mm or so) for the rx 560 gpu die, because it sits lower than the rx 580 die and the heatsink won't make good contact and it will overheat in about 5 to 10 seconds of running anything gpu intensive and the pc will shut down.  The gpu vrms and memory will make good contact though, and the processor and its vrms.  Oh and the fins part of the 7775 heatsink is too thick and you won't be able to get the rear panel to close at the top, you'll have to dremel it to make it thinner.  I would just go for the 5475 heatsink (the one with the dedicated graphics cooler) and just get a ryzen 1600, 1500, or 1400, because its a really pita to make the 7775 heatsink work.  It is more than adequate for cooling them and the rx 560.  I'm waiting for a ryzen 1700 I got on ebay for $70 to come in, that's why I really need the extra heatpipe.

I just did this and am typing on the pc right now,  did benchmarks and stress tests, all is good.

July 5th, 2021 15:00

Hi, I found this thread and am so grateful for the information.

I have an Inspiron 24-5475 AIO and would like to put in the fastest processor I can without changing the motherboard or cooling system.

Would that be the Ryzen 5 1600, if I'm understanding correctly ?  Would the Ryzen 5 1600x also work ?

Thank-you !

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