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June 23rd, 2024 17:12
ACPI BIOS ERROR LOOP
Hello, I have a Dell G5 5505 laptop that keeps freezing and becoming unresponsive after Windows has been running for 10-15 minutes. Sometimes, a blue screen with an ACPI BIOS error appears. I have performed all performance checks during boot and on the Dell website, and all tests have passed. I have also updated the BIOS to version 1.21.0 and reset the BIOS settings to default, but the issue still persists.
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DELL-Jesse L
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June 24th, 2024 06:36
What is the exact error message that is shown on the screen? This will help our forum members in resolving the error.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
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